Privacy Policy

Introduction

This privacy policy ("Privacy Policy") applies to all visitors and users of the Ruck Robotics mobile app and websites (collectively, "Ruck Robotics," "App," or "Apps"), offered by Ruck Robotics and/or its affiliates ("Ruck Robotics" or "we" or "us"). It explains how we process personal information collected through the App, including information gathered through cookies and related technologies. Please read this Privacy Policy carefully. By accessing or using any part of the App, you acknowledge that you have been informed of and consent to our practices regarding your personal information and data.

Applicability of this Privacy Policy

If you are a customer of Ruck Robotics, this Privacy Policy does not apply to personal information or data that we process on your behalf as your service provider ("Customer Data"). Our use of Customer Data is governed by the terms of our customer agreement or terms of service. If you use our services as an employee, contractor, or representative of one of our customers and have questions about our privacy practices or would like to exercise any rights with respect to your personal information processed on behalf of our customers, please contact the relevant customer.

Personal Information We Collect

Ruck Robotics may collect personal information when you interact with our Apps. This may include:

  • User Account Information: Information provided when creating an account, such as an email address.
  • Device Information: Technical information about your device, including IP address, device type, unique identifiers, language settings, mobile device carrier, and general location information like city or region.
  • Usage Information: Data collected automatically, such as page views, page pings, and usage counts to help us understand how users interact with our App and to monitor App security.

Some of this information is collected using cookies and related storage technologies. See below for further information on these technologies.

Information Ruck Robotics Does Not Collect

Ruck Robotics does not intentionally collect sensitive personal information, such as genetic data, biometric data, health information, or religious information. We also do not knowingly collect information from or direct our App or content to individuals under the age of 18. If we learn or suspect a user is under 18, we will close that account.

Lawful Basis and Purposes for Processing Your Personal Information

We collect and process information about you only where we have legal bases for doing so, such as:

  • Fulfilling Contracts: Managing your account and providing our services.
  • Pursuing Legitimate Interests: Improving and personalizing your experience with our Apps.
  • Legal Obligations: Responding to legal requests or enforcing our terms of use.

How Ruck Robotics Uses and Protects Your Personal Information

We use the information collected to improve the functionality and security of the App, understand usage trends, and, where applicable, manage your account.

Sharing Your Information

Ruck Robotics may share personal information with employees, contractors, and affiliated organizations who need to know that information to process it on our behalf or provide services. We may also disclose personal information to service providers, partners, or in connection with business transactions, or as legally required.

Cross-Border Transfer of Personal Information

Our Apps are hosted in the United States. When transferring personal information outside certain jurisdictions, such as the EEA, we use safeguards like Standard Contractual Clauses.

Communications with You

If you have registered with the App, we may send you occasional emails for account-related information, updates, and security notifications. You can opt out of such emails by contacting us at [email protected].

Your Choices

You can manage marketing preferences, delete or reject cookies, and control tracking options through device settings or plugins. Opt-out tools are also available for analytics services.

Global Privacy Practices and Your Rights

Depending on your location, you may have additional rights regarding your personal information, including data portability, withdrawing consent, and objecting to processing. To exercise these rights, contact us at [email protected].

Data Retention and Deletion

We retain your information as long as necessary for providing our services and complying with legal obligations. For example, we may retain your email for verification. Note that the Ruck Robotics app does not collect or store personal information beyond the minimum necessary for account functionality. You may request deletion of your data by contacting [email protected].

Contacting Ruck Robotics About Your Privacy

For any questions or concerns, please contact us at [email protected].

Privacy Policy Changes

Ruck Robotics may update this Privacy Policy occasionally. Material changes will be noted by updating the date of this Privacy Policy. Your continued use of the App signifies your acceptance of such changes.